How we scaled a Spanish watch brand from 17% to 44% in attributed email revenue in the first 3 months of working with us.
We A/B tested two offers head-to-head to find what actually converts cold traffic.
Offer B won on submit rate, while Offer A drove higher total revenue. Both inform the next test.
Built all 7 core flows in the first weeks. Welcome series, abandoned cart, abandoned checkout, browse abandonment, site search abandonment, post-purchase, and win-back.
From holiday-only sends to 3/4 campaigns per week. Education-first: NH35 movement explainers, configurator walkthroughs, staff picks, customer stories, social proof.
Engaged 16/50/90 day segments, VIP, and buyer segments built from day one. Right message to the right person.
Repositioned the brand away from discount-only emails toward a premium, editorial voice that matched the product and price point.
Three of the seven flows we built. Always-on revenue, no campaign required.
Education-first send, showed the configurator. Highest purchase intent.
Value-driven send to engaged segment. Clear, direct offer.
Broad ALL Marketing send. Strong revenue from full list reach.
From holiday-only sends to 3/4 campaigns per week. The most basic change, and the most impactful.
From day one, no one received the same email. Engagement windows, VIP, and buyer behavior drove every send.
We stopped sending only discount emails and started sending more emails worth opening: education, brand story, social proof, founder texts. That's what builds a premium brand.
The traffic is there. The customers are there. The products are there. We build the systems that turn them into predictable revenue.
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